Refund Policy.
At Loricify, an Aorigoon product, we believe in radical transparency and fairness. If our tools don't empower your team, we'll make it right.
01Our Philosophy
We're building Loricify to be the most efficient AI screening partner for modern recruitment teams. We know that choosing a new tool is a commitment, and we want that choice to be worry-free.
30-Day Money-Back Guarantee
If you are not satisfied with our service, we offer a full refund within the first 30 days of your initial purchase or subscription. No questions asked.
02Merchant Of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
As our Merchant of Record, Paddle handles all payment processing, tax compliance, and initial customer billing support.
03Requesting a Refund
We've made our refund process as frictionless as our screening. If you've met the 30-day eligibility, simply follow these steps:
Support Ticket
Log in and submit a request via our Support Portal. Please use the same email address you used for purchase. Our team typically reviews requests within 7 business days.
Direct Message
Contact us via our official support channels or community. We check requests daily to ensure your refund is processed significantly faster.
Decision Notification
You will receive an official decision email within 7 days of your request.
- If approved, we process the refund immediately.
- If you have any issues, Paddle's support team is also available to assist with transaction-related queries.
"Once approved, your funds will be sent back to the same method used for your original purchase. You should expect to receive your refund within approximately 30 days."